Upon getting elected, President Uhuru Kenyatta promised to bring “digital government” to Kenya. A key ambition is to bring government service delivery online, eliminating paper trails and endless queuing. The bigger vision is to use…
Posts tagged Bureaucracy
DHL = Delivery Happens Leisurely!
Less than 3 weeks to clear another zero-rated consignment. That must be a new record for DHL! After the Kyoto Flash solar torchlights, which DHL took a month to get through Customs, we received the…
Container nightmare – a 21st century Kafka tale!
Attempting to bring a container into Kenya can give you several heart attacks, and is by no means a recommendable exercise for any sound-minded person who cares about his mental well-being. Had Franz Kafka been alive today, he would doubtlessly have agreed that Kenyan bureaucracy by far eclipses his nightmarish descriptions of their counterparts in the pre-WW1 Austro-Hungarian empire. Here’s a step-by-step guide to experiencing a true Kafka process in the 21st century.